Practical tools for your working day
Sales conversations, marketing plans and English for work. Find a specific task, study the example and make the working sheet your own.
1,000 resources · Page 39 of 42
Practise asking for more time in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise handling an unexpected question in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise summarising decisions in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise agreeing next steps in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise interrupting respectfully in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise giving constructive feedback in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise repairing a misunderstanding in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise writing a follow-up message in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise opening the conversation in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise asking for clarification in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise checking understanding in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise asking open questions in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise explaining a problem in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise giving a concise update in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise making a polite request in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise disagreeing politely in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise offering an alternative in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise explaining a delay in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise setting expectations in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise declining a request in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise asking for more time in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise handling an unexpected question in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise summarising decisions in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractise agreeing next steps in team planning meetings. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet included