Leave with a specific referral request and an optional introduction message.
Start with a real buying situation
For the worked example, the audience is an operations lead launching a physical product. Their problem is that design, packing efficiency and transport requirements are not aligned. The desired practical outcome is a specification tested against the actual product and packing process.
The example is deliberately bounded: minimum order quantities and artwork approval affect the schedule. That condition should influence the promise, scope and next step rather than disappear from the marketing copy.
| Illustrative offer | a packaging development and supply order |
|---|---|
| Buyer question | Which failure matters most: damage, packing time, shelf fit or presentation? |
| Possible evidence | a physical sample with dimensions, material and agreed test results |
| Useful asset | a packaging specification and approval worksheet |
How to complete your referral request
- Confirm that the customer has had a useful experience.
- Describe the kind of person and problem you can help with.
- Ask whether an introduction would be appropriate.
- Provide a short optional message they can edit.
- Respect a decline and keep any incentive explicit.
Worked example
These entries are illustrative planning material, not research findings or customer results. Keep the structure and replace the content with verified details.
| Why an introduction may be appropriate | Ask after the customer confirms the work was useful. Do not assume satisfaction from payment alone. |
|---|---|
| Who we can help | an operations lead launching a physical product facing the following problem: design, packing efficiency and transport requirements are not aligned. |
| The low-pressure request | If someone in your network is dealing with this issue, would an introduction be appropriate? No problem if nobody comes to mind. |
| Optional introduction text | Optional introduction: “I thought you might find this relevant. They offer a packaging development and supply order. You can decide whether a conversation would be useful.” |
| Follow-up and consent | Let the customer choose whether to introduce you. Do not request a contact list or enrol a referred person into a sequence without an appropriate basis. |
Review before using it
A useful operational measure in this example is pass rate against the agreed sample and packing checks. That does not automatically make it a marketing attribution metric. Define the source, period and owner before drawing conclusions.
- Can the customer decline comfortably and understand exactly who would be contacted?
- Check the delivery assumptions: Confirm specifications, tooling ownership, tolerances, lead times and reorders.
- Use evidence rather than promises. Do not make unsupported sustainability or recyclability claims.
- Discuss the draft with someone who understands the buying situation. Start with: “Which failure matters most: damage, packing time, shelf fit or presentation?”
- If the next step is a trial, define its purpose. One possible starting point is to approve a sample and a limited packing trial before the full order.
Common mistakes and a better review
Do not fill a missing fact with an impressive-sounding number. Mark it as an assumption, explain how you will check it and give that check an owner. A short, honest document is easier to use than an elaborate plan built on unknowns.
| Watch for | Asking for access to a customer’s entire contact list creates friction and privacy concerns. |
|---|---|
| A real buyer concern | We need a smaller order at the same unit price. |
| Useful response direction | We can compare material, tooling and production setup costs, then price a smaller batch or an alternative specification. |
| Evidence to collect | The buyer’s own account, a physical sample with dimensions, material and agreed test results, and records relevant to pass rate against the agreed sample and packing checks. |
Your working sheet
Write your own version below. Notes are saved on this browser when local storage is available. Use Download to keep a separate copy; avoid adding confidential information on a shared device.
Example: Ask after the customer confirms the work was useful. Do not assume satisfaction from payment alone.
Example: an operations lead launching a physical product facing the following problem: design, packing efficiency and transport requirements are not aligned.
Example: If someone in your network is dealing with this issue, would an introduction be appropriate? No problem if nobody comes to mind.
Example: Optional introduction: “I thought you might find this relevant. They offer a packaging development and supply order. You can decide whether a conversation would be useful.”
Example: Let the customer choose whether to introduce you. Do not request a contact list or enrol a referred person into a sequence without an appropriate basis.
Review your work
Tick only what you can support with your answer or practice. This is a reflection checklist, not an automated assessment.
Questions about this resource
How do I adapt this for my packaging suppliers business?
Replace the audience, offer and evidence with your actual information. Begin with a recent buyer conversation about why design, packing efficiency and transport requirements are not aligned, then check which assumptions match your business.
Is the filled example ready to publish?
No. It is a working example. Verify claims, permissions, prices, current capabilities and any customer information before using it externally. Do not make unsupported sustainability or recyclability claims.
What should I do after completing the worksheet?
Use it to make one decision or have one focused conversation. The intended output is a specific referral request and an optional introduction message. Set a review date and update it when the evidence changes.
Illustrative business worksheet. No customer results, market rates, traffic volumes or performance benchmarks are implied. About these resources.